We cover Silver Firs out of Everett, roughly 7 miles away, along with the rest of the service area that includes Mukilteo, Snohomish, Lake Stickney, and the other communities within a short drive. There's no branch or depot in Silver Firs itself - every visit is a truck coming out from Everett with the parts and tools loaded for that day's jobs. Maintenance visits get scheduled, not rushed in as emergencies, so there's some flexibility in picking a day that works. If you've got a door that's never had a professional look at it since the house was built, that's a reasonable first call to make.